SOC 2 for AI and LLM Companies: Evidence Expectations

AI companies face the same attestation rules as other SaaS — plus extra diligence on training data, model access, prompt/response logging, and third-party model providers.

Related: TSC · CC7 monitoring · Startups.

Same rules, new evidence: Security remains required. Optional Confidentiality and Privacy often matter when customer content or personal data enters prompts, embeddings, or fine-tuning pipelines. SOC 2 remains an attestation report — not a model “AI certificate.”

Evidence Themes Auditors and Buyers Probe

Access to model endpoints, weights, and admin consoles (CC6)
Change control for prompts, agents, and deployment pipelines (CC8)
Monitoring for abuse, exfiltration, and anomalous API use (CC7)
Vendor risk for foundation-model providers (CC9)
Confidentiality/Privacy commitments for customer content in prompts

Scoping Tips

Describe clearly which products, regions, and data classes are in the system boundary. If customer data trains models, say so — and show controls. If you only use third-party LLMs with no training on customer data, document that commitment and the technical enforcements.

How CyberSilo Helps

CSA maps AI-stack controls to TSC; ThreatHawk helps evidence monitoring around API and identity anomalies.

Make AI Ops Auditable

Connect model access, change, and monitoring evidence into one TSC-mapped store.

Talk to CyberSilo SOC 2 Automation

Frequently Asked Questions

Does SOC 2 certify our model’s accuracy?

No. SOC 2 addresses controls related to Trust Services Criteria for the described system — not model quality certification.

Should Privacy be in scope for LLM apps?

Often yes when personal data is processed in prompts or stored in logs/embeddings. Scope to commitments.

Are GPU cloud providers subservice organisations?

They may be, depending on how services are carved in the system description — discuss with your CPA firm.

SOC 2 hub · Attestation · CSA

SOC 2 for AI and LLM Companies: Evidence Expectations

Evidence Themes Auditors and Buyers Probe

Scoping Tips