PCI DSS Monitoring for MSSPs: Multi-Client Requirement 10 and 11 Evidence

Req 10 evidence factory

• Per-tenant log sources and retention
• Time sync proof
• Alert runbooks and ticket samples

Req 11 support

Coordinate ASV scanning windows, penetration test scoping, and IDS/IPS or equivalent monitoring evidence.

Onboarding

CDE diagrams, contact trees, and responsibility matrices signed before go-live.

How CyberSilo Helps

• Evidence mapping in CyberSilo CSA
• Detection and logging proof with ThreatHawk SIEM
• Advisory scoping — contact CyberSilo

Frequently Asked Questions

Does MSSP PCI certify the client?

No — clients remain accountable; MSSP evidence supports their assessment.

Multi-tenant SIEM?

Yes with strong RBAC and crypto isolation.

ThreatHawk?

Supports multi-client detection packs for Req 10-style evidence.

Related Resources

• PCI hub
• ThreatHawk
• CSA